SHIPPING & RETURNS

Shipping policy

The time we need to prepare an order for shipping varies (2-5 business days). 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. we're not responsible for delays due to customs.

Retur policy

We gladly accept returns and exchanges

 

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

 

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

 

We don't accept cancellations

But please contact us if you have any problems with your order.

You are responsible for the cost and risk of returning the Goods to Us.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

CUSTOMER SERVICE

Collaroid

Phone number: +37065803014

Email: collaroid@gmail.com

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©2017 by Collaroid

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