Frequently asked questions
Where products are shipped from?
All products are shipped from European Union, Lithuania.
Is it possible to return items?
We gladly accept returns and exchanges.
I am having trouble ordering. What should I do?
If you have any truble please contact us:
Do you ship worldwide?
Yes we ship our handmade collars, harness and etc. world wide.
Can I order collar/harness/bandana etc. from different fabric than you have in your shop?
You can make special order with aditional fee with your preferred materials and etc.Please free to contact us:
Can I wash handmade Collar, Harness, Leash in washing machine?
Yes you can, but use washing bag to care washing machine and metal hardware parts. Also wash up to 40°C temperature.
Can my dog swim with Collaroid Collar or Harness?
Yes, all collars and harnesses are fresh water resistant! Please remove if your dog go to salt water to prevent damage for metal parts.